 | | Response Percent | Response Total |
 | | Difficult to evaluate vendors |
|  | 47.6% | 30 |
 | | Commercial software too expensive |
|  | 57.1% | 36 |
 | | Commercial software required too much time to implement |
|  | 44.4% | 28 |
 | | Homegrown software too expensive |
|  | 19% | 12 |
 | | Homegrown software required too much time to implement |
|  | 27% | 17 |
 | | Didn't work as advertised |
|  | 30.2% | 19 |
 | | Required too much customization |
|  | 54% | 34 |
 | | Didn't allow enough customization |
|  | 41.3% | 26 |
 | | Not flexible enough to accomodate my design |
|  | 47.6% | 30 |
 | | Overall too complex |
|  | 34.9% | 22 |
 | | Workflow didn't fit my needs |
|  | 33.3% | 21 |
 | | Poor process for migrating old content |
|  | 50.8% | 32 |
 | | Poor process for authoring content |
|  | 28.6% | 18 |
 | | Poor process for editing content |
|  | 31.7% | 20 |
 | | Poor process for managing content |
|  | 28.6% | 18 |
 | | Poor process for publishing content |
|  | 30.2% | 19 |
 | | Difficult to markup text |
|  | 27% | 17 |
 | | Difficult to add media files |
|  | 22.2% | 14 |
 | | Vendor didn't offer the right services or support |
|  | 17.5% | 11 |
 | | Didn't support an important technology |
|  | 20.6% | 13 |
 | | Didn't support an important feature or requirement |
|  | 22.2% | 14 |
 | | Didn't like the hardware requirements |
|  | 7.9% | 5 |
 | | Didn't like the software requirements |
|  | 12.7% | 8 |
 | | Difficult to integrate with other systems |
|  | 44.4% | 28 |
 | | Difficult to maintain system |
|  | 25.4% | 16 |
 | | Other (please specify) |
|  | 23.8% | 15 |
Total Respondents | 63 |
(skipped this question) | 1 |